We understand that circumstances can change, and you may need to cancel your subscription. Our cancellation policy is designed to be fair and straightforward, ensuring you have a positive experience even if you decide to leave our service.

1. General Cancellation Terms

• Subscription Cancellation: You can cancel your subscription at any time through your account settings.
• Effective Date: The cancellation will take effect at the end of your current billing cycle. You will continue to have access to the premium features until the end of the paid period.

2. How to Cancel

1. Log In: Log in to your account on the app.
2. Account Settings: Navigate to your account settings or subscription management section.
3. Cancel Subscription: Select the option to cancel your subscription and follow the prompts.
4. Confirmation: You will receive a confirmation email once your cancellation is processed.

3. Payment Method Adjustments

• Payment Method Changes: If you change your payment method, it will not affect the current subscription period. Your new payment method will be charged at the next billing cycle.
• Failed Payments: If a payment fails, you will be notified and given a grace period to update your payment details. If payment is not received within the grace period, your subscription may be downgraded to the free tier.

4. Reactivation

• Reactivating a Canceled Subscription: You can reactivate your subscription at any time by logging into your account and selecting a new subscription plan. Your new billing cycle will begin immediately upon reactivation.
• Data Retention: We will retain your profile data for 30 days after cancellation. If you reactivate within this period, your profile and settings will be restored.

5. Contact Customer Support

If you encounter any issues with canceling your subscription or have any questions regarding our cancellation policy, please contact our customer support team:

• Email Support: dh.developrkirarapp@gmail.com
• Phone Support: Available in select regions, check the app for regional contact numbers

We are committed to providing excellent customer service and ensuring your satisfaction. If you have any feedback or suggestions, please let us know through our feedback channels.